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Consular enquiries in Australia

Australian State and Territory Correctional Services

Australian Capital Territory

Enquiries:

Manager – Ministerial Support Unit

Postal address:

ACT Corrective Services
GPO Box 158
CANBERRA ACT 2601

ACT Corrective Services is responsible for providing services to adult offenders in custody and in the community.

New South Wales

Corrective Services NSW
Locked Bag 5000
Parramatta NSW 2124

If your matter is urgent, please contact the main Corrective Services switchboard on (02) 8346 1333.

General enquiries and complaints can be emailed to: GeneralEnquiries_CSNSW@correctiveservices.nsw.gov.au

Website: Corrective Services NSW

Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities.

The provisions of the Privacy and Personal Information Act 1998 and the; Crimes (Administration of Sentences) Act 1999 restrict what information can be disclosed. In limited circumstances personal information about an inmate, such as location, may be disclosed. If you want the location of an inmate your identity must be confirmed.

The Sentence Administration Branch can be contacted from 8.30am to 4.30pm - Monday to Friday on Telephone: 02 8346 1000.

Northern Territory

NT Department of Corrections
GPO Box 1722
Darwin NT 0801

Deputy Commissioner – Operations

The Northern Territory Correctional Services (NTCS), manages adult corrections, youth justice, and rehabilitation, operating under the NT Department of Corrections with its own Commissioner and ministerial oversight, handling everything from community corrections to detention centres. 

Queensland

Queensland Corrective Services
GPO Box 1054
BRISBANE QLD 4001

Office of the Commissioner

Locating, contacting or visiting a prisoner

To locate a prisoner, utilise the Search for Prisoners function

Other prisoner related queries:

Email: statewideOperationsCommunications@corrections.qld.gov.au

South Australia

Director - Governance and Executive Support
Department for Correctional Services
400 King William St
ADELAIDE SA 5000

Tasmania

Tasmania Prison Service
Department of Justice
PO Box 24
LINDISFARNE TAS 7015

Email: TPS.PolicyUnit@justice.tas.gov.au

For general enquiries please contact the TPS switchboard ph. (03) 6165 7400 (Option 3) or email: VRC@justice.tas.gov.au

Website: Prison Service

Prison facilities are located at Risdon Vale, Hobart, and Launceston. These facilities provide care and custody, at various levels of security, for prisoners and people remanded in custody. In Hobart and Launceston, the reception prisons also hold people in police custody. The TPS provides secure transport between prison facilities, and courts.
 

Note: Tasmania Prison Service collects country of birth information, not nationality or citizenship details.

Victoria

Sentence Calculation and Warrant Administration (SCWA)
Victoria Correctional Services
GPO Box 123
MELBOURNE VIC 3001
Phone: 03 8684 6552
Email: scwa@justice.vic.gov.au
Website: Sentence Calculation and Warrant Administration

The Sentence Calculation and Warrant Administration (SCWA) unit in Corrections Victoria is responsible for maintaining prisoner records to ensure that prisoners are held in custody correctly, and to ensure that prisoners attend court as required.

Corrections Victoria
GPO Box 123 
MELBOURNE VIC 3001
Phone: 1300 191 835
Email: Corrections@justice.vic.gov.au
Website: Corrections Victoria

Corrections Victoria operates Victoria’s adult prison and post-sentence systems.

Western Australia

Corrective Services
GPO Box F317
PERTH WA 6841

Email: informationrelease@justice.wa.gov.au

Website: Corrective Services

Phone: 08 9264 1711 (Monday to Friday between 8.30am to 4.30pm)

Please visit the below website for visiting prison or detention centre

Website: Visiting prisons or detention centre

Certain prisoner information can be accessed as outlined below. Access to specific prisoner records is only available through the Freedom of Information process.

It is important to get prisoner consent before you proceed - If you want to know more about a prisoner, email: foi@justice.wa.gov.au 
 

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