Document of Identity (DOI)


A Document of Identity (DOI) is issued under the Australian Passports Act 2005, Section 9 to:

Document Of Identity A DOI does not request the competent authorities to afford the bearer protection and freedom of passage. Some countries do not accept it as a valid travel document or do not accept it for entry purposes unless it is endorsed with a visa or meets other special requirements.

DOIs are not to be issued in lieu of an Emergency passport.

DOIs are issued free of charge to Australian citizens who intend to travel to Norfolk Island and have a maximum validity of three years. Applications for DOI’s required for travel to Norfolk Island can be lodged at Australia Post outlets or a Passport Office. See ‘ Travel to/from Norfolk Island:DOI ’.

All applications for DOIs involving different destinations or circumstances must be referred to a Passport Office.

Who can be issued a DOI

The Australian Passports Act 2005, Section 9 and the Australian Passports Determination 2005, Section 6.3 allow for the issue of a Document of Identity (DOI) and may be issued in the following circumstances:

Compassionate issue of DOI to persons from Commonwealth countries

The Australian Passport Office will consider the issue of a Document of Identity (DOI) in very limited compassionate circumstances to people who possess the nationality of a Commonwealth country and who have an urgent need to travel but cannot obtain a travel document from their own embassy/country.

Criteria for issuing Document of Identity – compassionate circumstances

Any application that does not meet these criteria should not be accepted by a Passport Office and the individual referred direct to their own government for a solution.

Delay is not an acceptable reason for entitlement to a DOI. The Administrative Appeals Tribunal has ruled that it is not unreasonable to wait six months to be issued a passport from the country of nationality.

One-way travel and validity period of Document of Identity for approved applicants

Where DOIs are approved for issue to persons who meet the limited criteria outline above, the document should be restricted to one-way travel to their country of nationality or to a country where they can obtain their own passport. A maximum validity period of 3 months is sufficient in most cases.

Details shown in Document of Identity

Nationality and place of birth - The applicant’s nationality and place of birth is shown in the DOI.

Sex – The sex field is always left blank.

Travel limitations:DOI

The Authorised Officer has discretion to restrict the time and geographical validity of a Document of Identity (DOI) for reasons set out in the Minister’s Determination. In most cases a DOI is issued for a short-term or one-way journey only generally due to a history of multiple lost or stolen passports or consular considerations.

A DOI does not request the competent authorities to afford the bearer protection and freedom of passage and all applicants who are eligible to apply for a full validity passport should be advised of this.

Some countries:

Travel to/from Norfolk Island:DOI

Documents of Identity (DOI) for travel to/from Norfolk Island are issued where an applicant who is an Australian citizen needs to travel between the Australian mainland and Norfolk Island.

No fee is payable unless the client requests the priority processing fee service.

An observation should be placed in the document stating “Valid for travel between the Australian mainland and Norfolk Island only.”

Countries that accept/not accept DOI, COI and Emergency Passport

WARNING: It is the responsibility of the holder to ensure the travel document is suitable for entry, exit and transit for any ongoing travel, including visa requirements.