No priority processing fee is to be accepted for an application for a COI or CTD (PC5 form) at interview. In the case of an emergency issue of a COI/CTD any expedited processing must have prior approval from a senior officer and only in exceptional circumstances where the applicant can prove that there is a genuine need for urgent travel (i.e. death/serious illness of an immediate family member).
The client must provide documentary evidence to support their claim (i.e. a letter from a doctor/hospital).
In all such cases a PPF is chargeable once urgent processing is approved.