Applications to replace lost or stolen travel documents are subject to the following fees in addition to the normal application fee (and where appropriate the priority processing fee):
- 1 travel document within five years from date of lodgement;
- 2 travel documents within five years from date of lodgement – equal to the cost of an ordinary adult passport; or
- 3 or more travel documents within five years from date of lodgement – double the cost of an ordinary adult passport. The replacement travel document is to be limited in validity to five years. The case is to be referred to the appropriate delegate for consideration of the issue of a further travel document under section 15 of the Act.
Note: If the loss or theft is attributed to illegal or fraudulent activities the delegate may consider restricting the validity of any replacement travel document or issue only a limited validity Document of Identity (DOI).
There are no exceptions to the requirement to pay the additional fee.
Exclusions: additional fees for lost/stolen
Travel documents recorded as lost but replaced by a gratis document issued under a specific ministerial approval (e.g. natural disasters) are to be excluded from these calculations.
Passports that are lost during delivery are also excluded.
Calculation period: additional fees for lost/stolen
The additional fee policy applies to all applications lodged on or after 1 July 2005. The five year period for assessing the number of lost or stolen travel documents for an applicant is retrospective – i.e. for an application lodged on 26 August 2005 all lost or stolen travel documents reported on and between 27 August 2000 and 26 August 2005 will be considered when determining any additional fee that must be paid.
Emergency passport replacement: lost/stolen fee
If an Emergency passport that is to be replaced with a full validity document cannot be produced at interview it is considered lost/stolen and the applicant must complete section 10 of the application form and pay the lost/stolen fee, see ‘ Replacing an Emergency passport ’.