Interviewing officers may accept a request from an applicant not to cancel a passport on applying for a new passport if the applicant can satisfy the Authorised Officer that the applicant has a genuine need to continue holding the passport being replaced. It is expected that this would only occur for overseas lodgements where an Emergency Passports or Limited Validity Passports are not a workable option.
The request can be made in writing if the applicant lodges their application by mail if lodging overseas. The applicant must provide evidence of:
- Frequent travel for business purposes in the form of either a letter from a senior representative of the applicant’s employer; or
- Evidence that the person is travelling within the next ten working days (this would usually be in the form of issued tickets). Travel can be for private or business purposes; or
- Evidence of the need to hold a valid passport while a replacement passport is being processed and a letter from the mission won’t suffice; or
- Where a foreigner is required by local law to hold a valid passport at all times.
Only in the above instances may the interviewing officer return to the applicant an uncancelled passport that is being replaced.
The interviewing officer must advise the passport holder in writing that they will not receive their replacement passport until the passport being replaced is returned to the mission and physically cancelled (Letter 15).