Victoria

Melbourne Passport Office and Victoria Notarial Unit

All passport and certification of signature (authentications and apostilles) enquires should be directed to the Melbourne Passport Office.

Address

Level 13, Casselden Place
2 Lonsdale Street (corner of Spring Street)
Melbourne VIC 3000
Location map

Office hours

08:30am – 4:00pm Monday to Friday

Passport enquiries

Phone: 131 232
Email: passports.australia@dfat.gov.au

Notarial enquiries

Phone: (03) 9221 5443
Email: notarialsvic@dfat.gov.au

Victoria State Office

About us

The Department of Foreign Affairs and Trade Victoria State Office (VSO) provides a range of services including:

• supporting portfolio Ministers and Parliamentary Secretaries
• assisting with protocol and other issues affecting the local Consular Corps
• assisting the department with its activities in metropolitan and regional Victoria
• trade advocacy and outreach, business liaison and public diplomacy activities
• assisting the Victorian State Government with its overseas work
• consular services.

For emergency consular assistance, please call the 24-hour Consular Emergency Centre: +61 2 6261 3305 or 1300 555135 (local call cost within Australia).

For travel advice, check the Smartraveller website.

For questions about immigration and visas to visit Australia, please contact the Australian Department of Immigration and Citizenship (DIAC).

Unfortunately we can't provide visa information for other countries.

For information on exporting from, or investing in, Australia, contact Austrade.

Unfortunately we can't do school assignments, but where possible, we'll point you in the right direction.

Protocol

The Victoria State Office provides protocol services to the Consular Corps. These services include processing of arrival and departure notifications, diplomatic visa renewals and issue of identity cards, airport facilitation for foreign dignitaries and liaison and representation at Corps’ functions. For more information please view the department’s Protocol Guidelines.

Consultations

Australian Ambassadors, High Commissioners and Consul-Generals regularly undertake consultations in Victoria. The visitors and events list includes details of forthcoming visits and relevant contact officers. Please note that while all requests for appointments with visitors to the office will be considered, visit programs may already be finalised.

Public events

The Victoria State Office conducts public events and consultations on trade and foreign policy issues in metropolitan and regional Victoria. These events feature guest speakers, such as Ambassadors, High Commissioners and Consul-Generals, high profile overseas visitors and specialists from the department. Please refer to the visitors and events list for the details of upcoming events. Alternatively, download a database registration form (word or PDF) to be added to our events mailing list.

Speakers

The Victoria State Office can arrange for someone from the department to address your school, business, organisation or community group on:

• foreign policy
• trade negotiations and the benefits of trade
• consular services
• careers in the department.

Please contact the Business Relations Officer for further information.

Publications

The department offers a range of publications designed to provide information on Australia, Australian foreign and trade policies and the economic and political climate in other countries. To browse, download or order departmental publications please visit the publications page.

Contact

VSO office hours are 9:00am to 5:00pm Monday to Friday.

Level 14, Casselden Place
2 Lonsdale Street (corner of Spring Street)
Melbourne VIC 3001
Location map

Phone: (03) 9221 5555
Fax: (03) 9221 5455

Email: vso@dfat.gov.au