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Australian Government - Department of Foreign Affairs and Trade

Advancing the interests of Australia and Australians internationally

Australian Government - Department of Foreign Affairs and Trade

Advancing the interests of Australia and Australians internationally

Readers Guide

Guide to the Report

This is the Secretary's report to the Minister for Foreign Affairs and the Minister for Trade and Competitiveness on the performance of the Department of Foreign Affairs and Trade during the financial year 2011–12. The report is prepared in accordance with the Department of the Prime Minister and Cabinet's Requirements for Annual Reports, as approved on behalf of the Parliament by the Joint Committee of Public Accounts and
Audit on 28 June 2012.

Information and statistics, unless otherwise indicated, cover the financial year 2011–12, or relate to the situation as at 30 June 2012. All dollars are Australian unless otherwise specified.

The report of the Department of Foreign Affairs and Trade uses the same outcome– program structure as outlined in the Portfolio Budget Statements 2011–12 for the foreign affairs and trade portfolio.

The report includes a review of the department's performance in 2011–12 in relation to the deliverables and key performance indicators of its programs and their effectiveness in achieving planned outcomes. Readers will find the relevant objectives, deliverables and key performance indicators listed at the beginning of each program. Quantity measures have been included in reporting against some programs in tabular form where the information contributes to the overall reporting of the department's effectiveness in achieving planned outcomes.

We have included trade statistics covering services as well as goods. The latest goods and services trade statistics relate to calendar year 2011. They are not part of the department's performance reporting but are included as background information for the benefit of readers.

Section 1 contains:

  • the Secretary's review for 2011–12
  • the departmental overview, including:
    • role and functions
    • organisational structure
    • executive structure
    • outcomes and programs framework
    • portfolio structure.

Section 2 contains the department's outcome–program performance information reporting. In line with the Portfolio Budget Statements 2011–12:

  • performance is reported by departmental program
  • reporting addresses all deliverables and key performance indicators.

Section 3 reports on enabling services that do not appear under the program structure. It includes reporting on corporate governance, external scrutiny and management ofvhuman and financial resources.

Section 4 includes appendixes providing reports required under specific legislation and other useful additional information.

Section 5 contains the audited financial statements for 2011–12.

Section 6 contains glossaries and indexes.

Further information

Publications
Portfolio Budget Statements 2011–12 and 2012–13
Portfolio Additional Estimates Statements 2011–12
Portfolio Supplementary Additional Estimates Statements 2011–12

Website
http://www.dfat.gov.au

User guide (website help and information)

This online Annual Report 2010–2011 is designed to be fast and easy to use. Limited graphics have been used in the page layouts with extensive use of 'style sheets' providing the 'look and feel' of the report. This approach minimises download times for each page giving the user more reading and viewing time with less waiting.

Navigation tools

The tools for navigating around the report have been kept simple. The report is divided into five main sections. Each section has individual navigation tools to enable the user to browse through the section, including descriptive back and previous buttons at the bottom of each page. The table of contents provides a complete sitemap of the report. A list of figures and tables is also available.

Accessibility

The coding behind this report is XHTML 1.0 Transitional, a World Wide Web Consortium (W3C) standard that enables users of all web browsers* to access the information contained within the report.

The presentation of this report has been designed to follow the Web Content Accessibility Guidelines, developed by the W3C's Web Accessibility Initiative (WAI) to enable equal access to all users of the Internet.

* The exact display may differ from browser to browser but all information is retained.

PDF versions

Portable Document Format (PDF) versions of the report are available for download.

List of Figures

Figure 1. Executive structure (as at 30 June 2012)
Figure 2. Location of Australia-based staff
Figure 3. Outcomes and programs framework
Figure 4. Portfolio outcomes structure
Figure 5. Australia's trade in goods and services with Japan
Figure 6. Australia's trade in goods and services with China
Figure 7. Australia's trade in goods and services with Taiwan
Figure 8. Australia's trade in goods and services with the Republic of Korea
Figure 9. Australia's trade in goods and services w,ith ASEAN
Figure 10. Australia's trade in goods and services with the United States
Figure 11. Australia's trade in goods and services with the European Union
Figure 12. Australia's trade in goods and services with India
Figure 13. Australia's trade in goods and services with New Zealand
Figure 14. Direction of Australia's exports 2011
Figure 15. Travel documents issued
Figure 16. 2011 Mystery shopper exercise – customer service satisfaction
Figure 17. 2011 Mystery shopper exercise – overall customer experience

List of Tables

Table 1. Australia's trade in goods and services with North Asian economies
Table 2. Australia's trade in goods and services with South-East Asia
Table 3. Australia's trade in goods and services with the Americas
Table 4. Australia's trade in goods and services with Europe
Table 5. Australia's trade in goods and services with countries in South Asia and the GCC
Table 6. Services to diplomatic and consular representatives: statistics
Table 7. Requests processed under the Freedom of Information Act 1982
Table 8. Requests assessed under the Archives Act 1983
Table 9. Travellers emergency loans
Table 10. Consular services provided to Australian travellers
Table 11. Security and information communications technology: statistics
Table 12. Consultancy expenditure
Table 13. Employees by classification, gender and location
Table 14. Ongoing and non-ongoing employees, full-time and part-time
Table 15. Employees by categories of employment
Table 16. Senior executive service by level and location
Table 17. Senior executive service by gender
Table 18. Senior executive service: gains and losses during the year
Table 19. Senior executive service: inter-agency mobility during the year
Table 20. Employees by location and gender
Table 21. Employees covered by the Enterprise Agreement and Remuneration Supplementation Agreements
Table 22. Performance bonus payments by level 2011–12
Table 23. Department of Foreign Affairs and Trade resource statement 2011–12
Table 24. Expenses and resources for outcome 1
Table 25. Expenses and resources for outcome 2
Table 26. Expenses and resources for outcome 3
Table 27. Work health and safety statistics
Table 28. Advertising and market research
Table 29. Grants programs
Table 30. Contributions to international organisations and peacekeeping operations
Table 31. List of sponsors
Table 32. Network of overseas posts
Table 33. Consulates managed by Austrade
Table 34. Consulates headed by honorary consuls
Table 35. Locations where Canada provides consular services to Australian citizens
Table 36. Locations where Australia provides consular services to Canadian citizens

Department of Foreign Affairs and Trade