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Australian Government - Department of Foreign Affairs and Trade

Advancing the interests of Australia and Australians internationally

Australian Government - Department of Foreign Affairs and Trade

Advancing the interests of Australia and Australians internationally



Outcome 2

The protection and welfare of Australians abroad and access to secure international travel documentation through timely and responsive travel advice and consular and passport services in Australia and overseas

Program 2.1: Consular services (departmental)
 
Program management (consular)
Program 2.2: Passport services (departmental)
 
Program management (APO)

Program 2.3:
Consular services (administered)
 
Administered item:
Consular services (TELs and CES)

Program 2.4:
Passport services (administered)
 
Administered item:
Special Appropriation FMA Act, 1997 s28 (A)1

Outcome performance information

Outcome 2 strategy

The department is committed to supporting Australians overseas through a highly effective consular service, accurate and timely travel advice, practical contingency planning and rapid crisis response. With the additional resourcing for Travellers Emergency Loans and Consular Emergency Services provided through the Budget, the department can continue to provide a timely response to Australians in need of financial assistance overseas.

The department will continue to give priority to managing the growing demands of consular casework. It will focus on further educating Australians about the importance of making informed travel choices and having realistic expectations of the consular services the department can provide.

The department has adopted more accurate passport forecasting models to enhance its operational planning to meet growing passport demand and maintain short turnaround times. Work is continuing to further enhance the department’s passport fraud detection, investigation and prevention measures. Passport security remains a focus and progress will be made in 2009–10 on the release of the next passport series.

Next section: Program 2.1: Consular services (departmental)
Previous section: Program 1.4

Department of Foreign Affairs and Trade