This index is prepared from the checklist of annual report requirements contained in attachment F to the Requirements for Annual Reports approved by the Joint Committee of Public Accounts and Audit on 17 June 2009.
| Description | Page | Requirement |
| Letter of transmittal | iii | mandatory |
| Table of contents | iv–vii | mandatory |
| Index | 425–457 | mandatory |
| Glossary | 415–421 | mandatory |
| Contact officer | ii | mandatory |
| Internet home page address and internet address for report | ii | mandatory |
| Review by the Secretary | ||
| Secretary’s review | 3–13 | mandatory |
| Summary of significant issues and developments | 4–12 | suggested |
| Overview of department’s performance and financial results | 241–242 | suggested |
| Outlook for the following year | 12–13 | suggested |
| Departmental overview | ||
| Overview description of the department | 14–19 | mandatory |
| Role and functions | 14 | mandatory |
| Organisational structure | 15–19 | mandatory |
| Outcome and output structure | 19 | mandatory |
| Where outcome and output structures differ from the PBS format, details of variation and reasons for change | n.a. | mandatory |
| Portfolio structure | 18 | mandatory |
| Report on performance | ||
| Review of performance during the year in relation to outputs and contribution to outcomes | 21–219 | mandatory |
| Actual performance in relation to performance targets set out in the PBS and PAES | 23–219 | mandatory |
| Performance of purchaser—provider arrangements | 289–291 | mandatory |
| Where performance targets differ from the PBS/PAES, details of both the former and new targets, and reasons for the change | n.a. | mandatory |
| Discussion and analysis of performance | 23–219 | mandatory |
| Trend information | 23–219 | suggested |
| Factors, events or trends influencing departmental performance | 23–219 | suggested |
| Significant changes in the nature of principal functions or services | n.a. | suggested |
| Performance against service charter customer service standards, complaints data, and the department’s response to complaints | 163–175, 177–182 | mandatory |
| Social justice and equity impacts | 164–166, 233–236 | suggested |
| Discussion and analysis of the department’s financial performance | 241–242 | mandatory |
| Discussion of any significant changes from the prior year or from budget | 241–242 | suggested |
| Agency resource statement and summary resource tables by outcomes | 261–265 | mandatory |
| Developments since the end of the financial year that have affected or may significantly affect the department’s operations or financial results in future | 243 | mandatory |
| Management accountability | ||
| Corporate governance | ||
| Statement of the main corporate governance practices in place | 223–229 | mandatory |
| Names of the senior executive and their responsibilities | 17 | suggested |
| Senior management committees and their roles | 223–225 | suggested |
| Corporate and operational planning and associated performance reporting and review | 225–227 | suggested |
| Approach adopted to identifying areas of significant financial or operational risk and arrangements in place to manage risks | 228 | suggested |
| Certification of compliance with the Commonwealth Fraud Control Guidelines | 227–228 | mandatory |
| Policy and practices on the establishment and maintenance of appropriate ethical standards | 227 | suggested |
| How the nature and amount of remuneration for senior executive service officers is determined | 240 | suggested |
| External scrutiny | ||
| Significant developments in external scrutiny | 229–231 | mandatory |
| Judicial decisions and decisions of administrative tribunals | 284–286 | mandatory |
| Reports by the Auditor-General, a Parliamentary Committee or the Commonwealth Ombudsman | 229–231 | mandatory |
| Management of human resources | ||
| Assessment of effectiveness in managing and developing human resources to achieve departmental objectives | 231–233 | mandatory |
| Workforce planning, staff turnover and retention | 232 | suggested |
| Impact and features of collective agreements, determinations, common law contracts and AWAs | 238–240 | suggested |
| Training and development undertaken and its impact | 236–238 | suggested |
| Occupational health and safety performance | 240–241, 266–268 | suggested |
| Productivity gains | 231–232 | suggested |
| Statistics on staffing | 254–258 | mandatory |
| Collective agreements, determinations, common law contracts and AWAs | 239–240, 258–260 | mandatory |
| Performance pay | 259–260 | mandatory |
| Assets management | ||
| Assessment of effectiveness of assets management | 243 | mandatory |
| Purchasing | ||
| Assessment of purchasing against core policies and principles | 243–245 | mandatory |
| Consultants | ||
| Number of new consultancy services contracts let; total actual expenditure on all new consultancy contracts let during the year (inclusive of GST); number of ongoing consultancy contracts active in the reporting year; and the total actual expenditure in the reporting year on ongoing consultancy contracts. A statement must be included noting that information on contracts and consultancies is available through the AusTender website. Information as per attachment D to the Requirements, presented in accordance with the proforma provided, must be available on the internet or published as an appendix to the report. | 245, 296–299 | mandatory |
| Australian National Audit Office access | ||
| Absence of provisions in contracts allowing access by the Auditor-General | 244 | mandatory |
| Exempt contracts | ||
| Contracts exempt from the AusTender process | 245 | mandatory |
| Commonwealth Disability Strategy | ||
| Report on performance in implementing the Commonwealth Disability Strategy | 235 | mandatory |
| Financial statements | ||
| Financial statements | 313–411 | mandatory |
| Other information | ||
| Occupational health and safety (section 74 of the Occupational Health and Safety Act 1991) | 266–268 | mandatory |
| Freedom of information (subsection 8(1) of the Freedom of Information Act 1982) | 269–279 | mandatory |
| Advertising and market research (section 311A of the Commonwealth Electoral Act 1918) | 292 | mandatory |
| Ecologically sustainable development and environmental performance (section 516A of the Environment Protection and Biodiversity Conservation Act 1999) | 287–288 | mandatory |
| Grant programs | 293 | mandatory |
| Correction of material errors in the previous annual report | n.a. | mandatory |
n.a. not applicable