Annual Report 2003-2004
 

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Outcome 2

Australians informed about and provided access to consular and passport services in Australia and overseas

OUTPUT 2.1
Consular and passport services
EFFECTIVENESS
Consular services
Passport services
QUALITY AND QUANTITY
ADMINISTERED ITEMS FOR OUTCOME 2
QUALITY AND QUANTITY
Photo - See caption below for description
Mr Lex Bartlem, leader of the Emergency Response Team to Lebanon, prepares an Australian family for evacuation from Tyre, southern Lebanon, early August 2006. Photo: Group Captain Tracy Smart
Photo - See caption below for description
The department’s new Crisis Centre in operation for the first time following the crash of Garuda Flight 200 in Yogyakarta, March 2007.
Enlarge image Enlarge image

PERFORMANCE INFORMATION FOR OUTCOME 2

Effectiveness indicators—overall achievement of the outcome

Indicators to assist in assessing the success of the department’s contribution to the achievement of this outcome are:

TABLE 10. FINANCIAL AND STAFFING RESOURCES SUMMARY FOR OUTCOME 2
Australians informed about and provided access to consular and passport services in Australia and overseas
 
2006–07
Budget and Additional Estimates
($’000)
Actual 2006–07
($’000)
Variation
(actual less budget)
($’000)
Budget 2007–08
($’000)
Administered expenses
 
 
 
 
Suppliers
0
0
0
0
Emergency advances to Australian travellers*
500
92
(408)
300
Emergency services to Australian travellers
0
0
0
200
Passport and consular refunds under s.28 Special Appropriation
500
322
(178)
500
Total administered expenses
1 000
414
(586)
1 000
Price of departmental outputs
 
 
 
 
Output 2.1—Consular and passport services
221 549
177 833
(43 716)
211 521
Total price of departmental outputs
221 549
177 833
(43 716)
211 521
Appropriation from government for departmental outputs
221 549
177 833
(43 716)
211 521
Revenue from other sources
0
0
0
0
Total resourcing for Outcome 2
(Price of departmental outputs plus administered expenses)
222 549
178 247
(44 302)
212 521
* The total amount of loans provided under this item by the department in 2006–07 was $0.308m. The unpaid balances of these loans at 30 June 2007 are reported as receivables (and not expenses) as it is expected they will be fully repaid in the future.
   
2006–07
Budget and Additional Estimates
2006–07
Actual
2007–08 Estimate
Average staffing level (number)**  
807
814
844

*** Includes overseas locally engaged staff.

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