Annual Report home |

Table of Contents |

Userguide |

Download versions

1. Overviews | 2. Performance | 3. Corporate | 4. Appendixes | 5. Financials | 6. Glossaries and Compliance Index

Your location: Performance > Outcome 2

Outcome 2

Australians informed about and provided access to consular and passport services in Australia and overseas

OUTPUT 2.1
Consular and passport services

EFFECTIVENESS

Consular services

Passport services

QUALITY AND QUANTITY

ADMINISTERED ITEMS FOR OUTCOME 2

QUALITY AND QUANTITY

Staff at the Australian passport production centre located at the Royal Australian Mint in Canberra. The centre produces approximately 1.2 million passports annually. Photo: Michael Jensen

In a ceremony at the department on 9 September 2005 the Prime Minister, Mr John Howard, unveiled a commemorative plaque marking the first anniversary of the bombing of the Australian Embassy in Jakarta. Also pictured (from left to right) are: then Indonesian Ambassador to Australia HE Mr Imron Cotan, then Parliamentary Secretary for Foreign Affairs Mr Bruce Billson and the Secretary of the Department of Foreign Affairs and Trade Mr Michael L’Estrange. Photo: Norm Plant

Enlarge image

Enlarge image

PERFORMANCE INFORMATION FOR OUTCOME 2

Effectiveness indicators—overall achievement of the outcome

Indicators to assist in assessing the success of the department's contribution to the achievement of this outcome are:

• Delivery of comprehensive, responsive, high-quality consular and passport services
• Effectiveness of activities to improve awareness among Australian travellers of potential trouble spots and an understanding of the extent of assistance that the Australian Government can provide
• Responsiveness to international crises or natural disasters to help Australians affected by them.

TABLE 9. FINANCIAL AND STAFFING RESOURCES SUMMARY FOR OUTCOME 2

Australians informed about and provided access to consular and passport services in Australia and overseas
	2005–06 Budget and Supplementary Additional Estimates ($'000)	Actual 2005–06 ($'000)	Variation(actual less budget) ($'000)	Budget 2006–07 ($'000)
Administered expenses
Suppliers *	1 299	1 009	(290)	0
Emergency advances to Australian travellers **	525	446	(79)	500
Passport and consular refunds under s.28 Special Appropriation	500	329	(171)	500
Total administered expenses	2 324	1 784	(540)	1 000
Price of departmental outputs
Output 2.1—Consular and passport services	173 154	156 702	(16 452)	201 134
Total price of departmental outputs	173 154	156 702	(16 452)	201 134
Appropriation from government for departmental outputs	172 733	156 702	(16 031)	201 134
Revenue from other sources	421	0	(421)	0
Total resourcing for Outcome 2 (Price of departmental outputs plus administered expenses)	175 478	158 486	(16 992)	202 134
* Tsunami related expenses. ** The total amount of loans provided under this item by the department in 2005–06 was $0.311m. The unpaid balances of these loans at 30 June 2006 are reported as receivables (and not expenses) as it is expected they will be fully repaid in the future.
		2005–06 Budget and Supplementary Additional Estimates	2005–06 Actual	2006–07 Estimate
Average staffing level (number) ***		695	686	801

*** Includes overseas locally engaged staff.

Return to top of page