Consular and passport services
![]() The Prime Minister Mr John Howard and Australia's Ambassador to Indonesia David Ritchie inspect medical supplies provided by the Australian Government on board a C-130 Hercules ready to depart Medan for Banda Aceh in February 2005. The supplies formed part of Australia's tsunami relief. Photo: AUSPIC/David Foote |
![]() Douglas Wood, held hostage for 47 days in Iraq, visiting the DFAT Crisis Centre established to coordinate the Government's efforts for his release. From left to right: Chelsey Martin, Consular Branch; Simeon Gilding, Assistant Secretary, Consular Branch; Douglas Wood; Nick Warner, Deputy Secretary and Head of the Emergency Response Team; Gillian Bird, Deputy Secretary; Rod Smith, First Assistant Secretary, Public Diplomacy, Consular and Passports Division; and Colin Rigby, Senior Staff Counsellor. |
PERFORMANCE INFORMATION FOR OUTCOME 2
Effectiveness indicators—overall achievement of the outcome
Indicators to assist in assessing the success of the department's contribution to the achievement of this outcome are:
- Delivery of comprehensive, responsive, high-quality consular and passport services
- Effectiveness of activities to improve awareness among Australian travellers of potential trouble spots and an understanding of the extent of assistance that the Australian Government can provide
- Responsiveness to international crises or natural disasters to help Australians affected by them.
| 2004–05 Budget and Supplementary Additional Estimates ($'000) |
Actual 2004–05 ($'000) |
Variation (actual less budget) ($'000) |
Budget 2005–06 ($'000) | |
|---|---|---|---|---|
| Administered expenses | ||||
| Suppliers* | 14 742 | 13 157 | (1 585) | 0 |
| Emergency advances to Australian travellers** | 500 | 208 | (292) | 500 |
| Passport and consular refunds under s.28 Special Appropriation | 500 | 412 | (88) | 500 |
| Total administered expenses | 15 742 | 13 777 | (1 965) | 1 000 |
| Price of departmental outputs | ||||
| Output 2.1—Consular and passport services | 149 366 | 150 224 | 858 | 150 231 |
| Total price of departmental outputs | 149 366 | 150 224 | 858 | 150 231 |
| Appropriation from government for departmental outputs | 149 366 | 150 224 | 858 | 149 810 |
| Revenue from other sources | 0 | 0 | 0 | 421 |
| Total resourcing for outcome 2 (Price of departmental outputs plus administered expenses) | 165 108 | 164 001 | (1 107) | 151 231 |
* Tsunami related expenses. ** The total amount of loans provided under this item by the department in 2004–05 was $0.229m. These loans are reported as receivables and not expenses as it is expected they will be fully repaid in the future. |
||||
| 2004–05 Budget and Supplementary Additional Estimates | 2004–05 Actual | 2005–06 Estimate | ||
| Average staffing level (number)* | 666 | 672 | 670 | |
* Includes overseas locally engaged staff
Next page: Output 2.1: Consular and passport services
Previous page: Administered items for Outcome 1
Department of Foreign Affairs and Trade Annual Report 2004–2005
Home | Table of Contents | Userguide | Download versions
Overviews | Performance | Corporate | Financials | Appendixes | Glossaries and Compliance Index
Australian Government
Department of Foreign Affairs and Trade
Home | Copyright | Disclaimer | Privacy

