Annual Report 2004-2005
 

Annual Report home |

Table of Contents |

Userguide |

Download versions

1. Overviews2. Performance3. Corporate4. Appendixes5. Financials6. Glossaries and Compliance Index

Your location: Appendixes > 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13

Appendix 9

Purchaser–provider arrangements

The department has a cross-agency arrangement, the Service Level Agreement (SLA), under which it provides common administrative services to Australian government agencies overseas. A new SLA agreement was signed on 1 September 2004. It is due to expire on 30 June 2007.

In 2004–05, the department provided services under the SLA to:

The Department of Immigration and Multicultural and Indigenous Affairs, the Department of Defence, AusAID, the Australian Federal Police and the Department of Education, Science and Training are the main purchasers of services under the SLA.

The department also had purchaser/provider arrangements with Australian government agencies that required information and communications technology (ICT) services for staff at Australia's overseas missions and at a number of agency sites within Australia. The Department provided ICT services to the following agencies:

See quality and quantity information under output 1.3 for further detail on the SLA; and quality and quantity information under output 1.2 for further detail on provision of communications and related services to client agencies.

Return to top of page

Next page: Advertising and market research
Previous page: Ecologically sustainable development and environmental performance

Department of Foreign Affairs and Trade Annual Report 2004–2005
Home | Table of Contents | Userguide | Download versions
Overviews | Performance | Corporate | Financials | Appendixes | Glossaries and Compliance Index



Australian Government
Department of Foreign Affairs and Trade
Home | Copyright | Disclaimer | Privacy

 

Valid XHTML 1.0 Valid CSS