Consular and passport services
 Australian Honorary Consul in Seattle, Len Reid, presented a Certificate of Citizenship on Australia Day 2004, to Lachlan Nguyen Kiem, the adopted son of Sandra and Eric (pictured). Photo: Tony Ramsey |
 A staff member in the Passport Production Centre at the Royal Australian Mint explained some of the security features of the new M-series passport to the Minister for Foreign Affairs, Mr Alexander Downer, at the series’ launch in November 2003. Pictured looking on is the centre’s manager, Walter Valeri. |
 Enlarge image |
Enlarge image |
PERFORMANCE INFORMATION FOR OUTCOME 2
Effectiveness indicators—overall achievement of the outcome
Indicators to assist in assessing the success of the department's contribution to the achievement of this outcome are:
- Delivery of comprehensive, responsive, high-quality consular and passport services
- Effectiveness of activities to improve awareness among Australian travellers of potential trouble spots and an understanding of the extent of assistance that the Australian Government can provide
- Responsiveness to international crises or natural disasters to help Australians affected by them.
| Australians informed about and provided access to consular and passport services in Australia and overseas | ||||
| Budget* 2003–2004 ($'000) |
Actual 2003–2004 ($'000) |
Variation (actual less budget) ($'000) |
Budget** 2004–2005 ($'000) |
|
|---|---|---|---|---|
| Administered expenses | ||||
| Emergency advances to Australian travellers | 200 | (1) | (200) | 200 |
| Passport and consular refunds under s.28 Special Appropriation | 0 | 237 | 237 | 0 |
| Total administered expenses | 200 | 237 | 37 | 200 |
| Price of departmental outputs | ||||
| Output 2.1—Consular and passport services | 149 263 | 146 410 | (2 853) | 146 838 |
| Appropriation from government for departmental outputs | 149 263 | 146 410 | (2 853) | 146 838 |
| Revenue from other sources | 0 | 4 124 | 4 124 | 0 |
| Total price of departmental outputs | 149 263 | 150 534 | 1 271 | 146 838 |
| Total resourcing for Outcome 2 (Price of departmental outputs plus administered expenses) |
149 463 | 150 771 | 1 308 | 147 038 |
* Full-year budget, including additional estimates
** Budget prior to additional estimates
(1) Emergency advances to Australian travellers are not expensed in the Profit and Loss statement; rather they are treated as receivables in the balance sheet
| 2003–2004 Budget |
2003–2004 (Actual) |
2004–2005 (Estimate) |
|
|---|---|---|---|
| Average staffing level (number)* | 671 | 668 | 665 |
* Includes overseas locally engaged staff
Next page: Output 2.1: Consular and passport services
Previous page: Administered items for Outcome 1
Department of Foreign Affairs and Trade Annual Report 2003–2004
Home | Table of Contents | Userguide | Download versions
Overviews | Performance | Corporate | Financials | Appendixes | Glossaries and Compliance Index
Australian Government
Department of Foreign Affairs and Trade
Home | Copyright | Disclaimer | Privacy
