Quality indicators
- Satisfaction of portfolio ministers with the department's policy advice, analysis, speeches and briefings, including the department's contribution to the development of policies of other Commonwealth agencies which have an international dimension
- Satisfaction of portfolio ministers with the protection and advancement of Australia's international interests, including the conduct and timeliness of bilateral and multilateral negotiations, effective advocacy and representations, post reporting and the organisation of official programs
- Strong capacity to assess, analyse and advise on responses to international developments
Quantity indicators
- Scope and composition of the department-managed diplomatic network
- Number of units of policy advice delivered, including ministerial and cabinet submissions, ministerial correspondence, and speeches and briefings including parliamentary briefings
- Number of consultations conducted with other Commonwealth agencies, state and territory governments, business and non-government organisations in the context of the department's development of foreign and trade policy advice
- Number of representations made to other governments and international organisations in support of Australia's international interests
- Number of international meetings or negotiations attended, including on behalf of other Commonwealth agencies
- Number of official programs prepared for portfolio ministers and senior officials
- Number of official programs prepared for the Prime Minister, other Commonwealth ministers and senior officials
- Number of reporting cables produced by our overseas posts
- Number of occasions on which the department has contributed to the development of policies by other Commonwealth agencies
- Number of Foreign Affairs Council and Trade Policy Advisory Council meetings organised
Provision of policy advice, analysis, speeches and briefings
The department received informal feedback on its performance through the daily contact of the Senior Executive with portfolio ministers, constant interaction between ministers' offices and departmental staff at all levels, and our support for ministers' international visits and their participation in international meetings. There is also regular interaction with the Prime Minister and non-portfolio ministers on foreign and trade policy issues.
Structured mechanisms for ministers to provide performance feedback include:
- the regular policy discussions ministers hold with the Secretary and members of the Senior Executive
- ministers' comments on the formal written advice—mainly in the form of submissions and briefings provided by the department
- the calls our heads of mission make on portfolio ministers at the commencement of, mid-way through, and sometimes also at the conclusion of their postings.
Ministers expressed general satisfaction with the level, intensity, diversity, alacrity, and effectiveness of the department's policy work.
The department provided secretariat support to the Foreign Affairs Council. The Council provides a mechanism through which distinguished Australians working in business, media and academia can share their expertise and views on a broad range of foreign policy issues with the Minister for Foreign Affairs. We also provided secretariat support to the Trade Policy Advisory Council—see sub-output 1.1.6 for further information.
Ministerial submissions and briefings
The department produced 2051 written submissions and 3114 briefings during the reporting period. Portfolio ministers expressed broad satisfaction with the department's policy advice and analysis.
Ministerial correspondence
The preparation of replies to ministerial correspondence is an important means of responding to public interest in foreign and trade policy matters. Ministers allow one week for draft replies for ministerial signature and two weeks for departmental replies. The Senior Executive monitors the department's performance of this function closely.
We received and processed 12 990 letters in 2003–04, an increase of 1757 over the previous year. We responded within required timeframes to all letters received.
![]() Minister for Trade, Mr Mark Vaile, delivers a speech to the Trans Tasman Business Circle event held in Sydney in August 2003, marking the 20th Anniversary of the Australia New Zealand Closer Economic Relations Trade Agreement. Photo: Sam Shepherd. |
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Questions on notice
The department prepares written responses for ministers' consideration to Questions on Notice (QON) asked of ministers by members and senators, and to questions taken on notice during appearances by the department before parliamentary committees. The department prepared responses to over 400 QON during the reporting period.
Speeches
Speeches drafted by the departmental speechwriters, in consultation with ministers' offices and relevant areas of the department, were well received by ministers. We prepared 204 ministerial and senior executive speeches.
Protection and advancement of Australia's international interests
Ministers expressed satisfaction with the department's work in promoting Australia's interests. Following are some examples of feedback:
- the Prime Minister registered his appreciation for the efforts of the negotiating team for the Australia–United States Free Trade Agreement and for the department's role in coordinating the Regional Assistance Mission to Solomon Islands
- Mr Downer thanked the department for its strong support in preparing for and following through on practical outcomes delivered at the Bali Regional Ministerial Meeting on Counter-Terrorism
- Mr Vaile was impressed by the department's support for Australian companies pursuing commercial opportunities in Iraq.
Capacity to respond to international developments
The reporting against effectiveness indicators earlier in this report provides instances of appropriately timed and scaled responses to international events with significant consequences for Australia. Some important examples include:
- in order to address deteriorating security and economic conditions in Solomon Islands the department coordinated the delivery of significantly strengthened assistance through the Regional Assistance Mission to Solomon Islands (see sub-output 1.1.3 for details)
- in order to ensure continued improvement in access to foreign markets for Australian exporters, we pursued ambitious policy objectives in several major trade negotiations concurrently: the World Trade Organization Doha Round negotiations; the negotiations for the Australia–United States Free Trade Agreement; and the negotiations for the Thailand–Australia Free Trade Agreement (see sub-output 1.1.5 for details)
- in order to support the Government's efforts to counter international terrorism we expanded the number of Australia's counter-terrorism arrangements with regional governments and, with the Indonesian Government, arranged the Regional Ministerial Meeting on Counter-Terrorism in Bali in February 2004, which had a number of important outcomes (see sub-output 1.1.8 for details).
To maintain capacity to react to the unexpected—as distinct from the cultivation of corporate strengths in predicting, anticipating and shaping developments—the department ensured that its staff were trained in Emergency Call Unit procedures and Crisis Centre management. The department has a large number of staff who have been trained in crisis management and/or have worked in the Crisis Centre.
The department's Working Smarter policy—introduced in 2000—is an integral factor in our ability to respond quickly to unexpected developments while continuing to pursue a demanding policy workload. The Working Smarter principles define good staff as those who: show judgment in setting priorities; organise their own and subordinates' time thoughtfully and strategically; and maintain a good balance between work and private life. We ensured ongoing implementation of the principles with a range of supporting policies and guidelines, centralised staff and resource management, training courses, regular reinforcement and monitoring and through management meetings and post visits (see Section 3—Corporate Management and Accountability for further information).
Quantity information for output 1.1
| Indicator | 2003–04 | 2002–03 |
|---|---|---|
| Scope and composition of the department-managed diplomatic network | See Appendix 13 (Summary of the overseas network) | |
| Number of units of policy advice delivered: | ||
| Ministerial submissions | 2 051 | 2 075 |
| Cabinet submissions1 | 28 | 28 |
| Ministerial correspondence | 12 990 | 11 233 |
| Speeches2 | 204 | 200 |
| Briefings not under submission3 | 3 114 | 4 955 |
| Cabinet briefings for ministers | 92 | 95 |
| Meeting briefs | 352 | 307 |
| Number of consultations conducted with other Commonwealth agencies, state and territory governments, and business and non-government organisations in the context of the department's development of foreign and trade policy advice4 | 34 803 | 30 778 |
| Number of representations made to other governments and international organisations in support of Australia's international interests5 | 39 658 | 39 306 |
| Number of international meetings or negotiations attended, including on behalf of other Commonwealth agencies6 | 13 214 | 14 542 |
| Number of official programs prepared for portfolio ministers and senior officials7 | 792 | 839 |
| Number of official programs prepared for the Prime Minister, other Commonwealth ministers and senior officials8 | 813 | 905 |
| Number of reporting cables produced by our overseas posts | 82 698 | 84 220 |
| Number of occasions on which the department has contributed to the development of policies by other Commonwealth agencies9 | 5 271 | 5 293 |
| Number of Foreign Affairs Council meetings organised10 | 1 | 2 |
| Number of Trade Policy Advisory Council meetings organised | 4 | 3 |
1 The department was the lead sponsor of 22 cabinet submissions and co-sponsor of 6.
2 Includes speaking notes for both ministers, the parliamentary secretaries and the Senior Executive.
3 This figure includes daily consular briefings for ministers and senior officials.
4 This number includes semi-formal consultations such as telephone conversations and email correspondence.
5 This information was collected by all areas of the department, including overseas posts, and collated centrally. The difficulty in defining what constitutes a representation, given our different operating environments overseas, means that this figure is necessarily an approximate one.
6 This figure includes meetings with non-government organisations and business representatives.
7 This figure includes programs prepared for senior officials (broadband 4 level and equivalent and above).
8 This figure includes programs prepared for senior officials (broadband 4 level and equivalent and above).
9 This figure includes formal contact between departments such as interdepartmental committee meetings in which staff provided significant input to the policies of other agencies.
10 Lists of members of the Foreign Affairs Council and Trade Policy Advisory Council can be found on the department's website at www.dfat.gov.au/fac and www.dfat.gov.au/trade/opening_doors/tpac.html.
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Department of Foreign Affairs and Trade Annual Report 2003–2004
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