Purchaser–provider arrangements
During the year in review, the department had a cross-agency arrangement, the Service Level Agreement (SLA), under which it provided common administrative services to Australian Government agencies overseas.
In 2003–04, the department provided services under the SLA to:
- Australian Agency for International Development (AusAID)
- Australian Centre for International Agricultural Research
- Australian Customs Service
- Australian Federal Police
- Australian Government Information Management Office
- Australian Nuclear Science and Technology Organisation
- Australian Protective Service
- Australian Security Intelligence Organisation
- Commonwealth Scientific and Industrial Research Organisation
- Department of Agriculture, Fisheries and Forestry
- Department of Defence
- Department of Education, Science and Training
- Department of Family and Community Services
- Department of Immigration and Multicultural and Indigenous Affairs
- Department of Industry, Tourism and Resources
- Department of the Prime Minister and Cabinet
- Department of the Treasury
- Department of Veteran's Affairs (including Office of Australian War Graves)
- Invest Australia
- National Library of Australia
- Office of National Assessments
The main purchasers of services under the SLA were the Department of Immigration and Multicultural and Indigenous Affairs, the Department of Defence and AusAID.
The Australian Trade Commission (Austrade) is not a signatory to the SLA agreement and has elected to purchase management (common) services from the department under a separate memorandum of understanding.
The department also had purchaser/provider arrangements with Australian Government agencies that required information and communication technology (ICT) services for staff at Australia's overseas missions and at a number of agency sites within Australia. The Department provided ICT services to the following agencies:
- Attorney-General's Department
- Australian Agency for International Development (AusAID)
- Australian Centre for International Agricultural Research
- Australian Customs Service (including National Surveillance Centre)
- Australian Federal Police
- Australian Maritime Safety Authority
- Australian Nuclear Science and Technology Organisation
- Australian Trade Commission (Austrade)
- Defence Intelligence Organisation
- Department of Agriculture, Fisheries and Forestry (including the Australian Quarantine Inspections Service)
- Department of Defence
- Department of Education, Science and Training
- Department of Family and Community Services
- Department of Immigration and Multicultural and Indigenous Affairs
- Department of Industry, Tourism and Resources
- Department of the Environment and Heritage (including Australian Antarctic Division)
- Department of the Prime Minister and Cabinet
- Department of the Treasury
- Department of Transport and Regional Services
- National Library of Australia
- Office of National Assessments
- Parliamentary Relations Office
See quality and quantity information under output 1.3 for further detail on the SLA; and quality and quantity information under output 1.2 for further detail on provision of communications and related services to client agencies.
Next page: Advertising and market research
Previous page: Ecologically sustainable development and environmental performance
Department of Foreign Affairs and Trade Annual Report 2003–2004
Home | Table of Contents | Userguide | Download versions
Overviews | Performance | Corporate | Financials | Appendixes | Glossaries and Compliance Index
Australian Government
Department of Foreign Affairs and Trade
Home | Copyright | Disclaimer | Privacy
