Annual Report 2003-2004
 

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Appendix 9

Purchaser–provider arrangements

During the year in review, the department had a cross-agency arrangement, the Service Level Agreement (SLA), under which it provided common administrative services to Australian Government agencies overseas.

In 2003–04, the department provided services under the SLA to:

Australian Agency for International Development (AusAID)
Australian Centre for International Agricultural Research
Australian Customs Service
Australian Federal Police
Australian Government Information Management Office
Australian Nuclear Science and Technology Organisation
Australian Protective Service
Australian Security Intelligence Organisation
Commonwealth Scientific and Industrial Research Organisation
Department of Agriculture, Fisheries and Forestry
Department of Defence
Department of Education, Science and Training
Department of Family and Community Services
Department of Immigration and Multicultural and Indigenous Affairs
Department of Industry, Tourism and Resources
Department of the Prime Minister and Cabinet
Department of the Treasury
Department of Veteran's Affairs (including Office of Australian War Graves)
Invest Australia
National Library of Australia
Office of National Assessments

The main purchasers of services under the SLA were the Department of Immigration and Multicultural and Indigenous Affairs, the Department of Defence and AusAID.

The Australian Trade Commission (Austrade) is not a signatory to the SLA agreement and has elected to purchase management (common) services from the department under a separate memorandum of understanding.

The department also had purchaser/provider arrangements with Australian Government agencies that required information and communication technology (ICT) services for staff at Australia's overseas missions and at a number of agency sites within Australia. The Department provided ICT services to the following agencies:

Attorney-General's Department
Australian Agency for International Development (AusAID)
Australian Centre for International Agricultural Research
Australian Customs Service (including National Surveillance Centre)
Australian Federal Police
Australian Maritime Safety Authority
Australian Nuclear Science and Technology Organisation
Australian Trade Commission (Austrade)
Defence Intelligence Organisation
Department of Agriculture, Fisheries and Forestry (including the Australian Quarantine Inspections Service)
Department of Defence
Department of Education, Science and Training
Department of Family and Community Services
Department of Immigration and Multicultural and Indigenous Affairs
Department of Industry, Tourism and Resources
Department of the Environment and Heritage (including Australian Antarctic Division)
Department of the Prime Minister and Cabinet
Department of the Treasury
Department of Transport and Regional Services
National Library of Australia
Office of National Assessments
Parliamentary Relations Office

See quality and quantity information under output 1.3 for further detail on the SLA; and quality and quantity information under output 1.2 for further detail on provision of communications and related services to client agencies.

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Department of Foreign Affairs and Trade Annual Report 2003–2004
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