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Outcome 2

Australians informed about and provided access to consular and passport services in Australia and overseas

Output 2.1
Consular and passport services

EFFECTIVENESS
Consular services
Passport services
QUALITY AND QUANTITY
ADMINISTERED ITEM
Photo - See caption below for description
Minister for Foreign Affairs, Mr Alexander Downer (right), and Minister for Justice and Customs, Senator Chris Ellison (centre), briefed the media from the Presidential Palace in Jakarta after the Bali bombings in October 2002.
Photo - See caption below for description
The Australian Consular Desk at the Sanglah Hospital in Bali in October 2002. From left: departmental staff member Tom Sinkovits, an Australian Army Officer (centre) and Chaplain Peter Harvey (right), Royal Australian Air Force.
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The department’s Crisis Centre in operation.
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PERFORMANCE INFORMATION FOR OUTCOME 2

Effectiveness indicators—overall achievement of the outcome

Indicators to assist in assessing the success of the department's contribution to the achievement of this outcome are:

Outcome 2: Financial and staffing resources summary (Table 10)
Australians informed about and provided access to consular and passport services in Australia and overseas.
  Budget*
2002–2003
($'000)
Actual expenses
2002–2003
($'000)
Variation
(expenses less budget)
($'000)
Budget**
2003–2004
($'000)
Administered expenses
Emergency advances to Australian travellers 3 337 1 140 (2 197) 200
Total administered expenses 3 337 1 140 (2 197) 200
Price of departmental outputs
Output 2.1—Consular and passport services 132 854 132 857 3 139 944
Revenue from government (appropriation) for departmental outputs 132 854 132 857 3 139 944
Revenue from other sources 3 725 4 177 452 3 856
Total price of departmental outputs 136 579 137 034 455 143 800
Total resourcing for Outcome 2
(Price of departmental outputs plus administered expenses)
139 916 138 174 (1 742) 144 000
* Full-year budget, including additional estimates.
** Budget prior to additional estimates.
  2002–2003
Budget
2002–2003
(Actual)
2003–2004
(Estimate)
Average staffing level (number) * 610 630 629
* Includes overseas locally engaged staff.

 

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Department of Foreign Affairs and Trade Annual Report 2002–2003
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